DO YOU OFFER LOCAL PICK-UP?

We sure do!  Local pickup is the only option we are offering for local team orders. Justa Custom Products is located inside of Alpyne Apparel Flagship Store in Martensville, SK. Our address is Bay 3 - 800 Centennial Drive North. 

PICK-UP NOTIFICATION: You will receive a text notification on the cell number you provide us when your order is ready for pick-up. Please do not come and "check if your order is ready sooner".. we understand your excitement, but if you haven't received a notification, it isn't ready yet. We'd hate to see you leave empty-handed.

 

WHEN WILL I RECEIVE MY ORDER?

The good news is that our team works hard to have your order ready for local pick-up within a maximum of 15 day business days for in stock items. The better news? We usually get it done sooner. In the event that our turn around times will take longer than 15 buisness days (ex. if a product is backordered or there are shipping delays) the customer will be notified and our websites and social media pages will be updated accordingly. *Please note that turn around times in mid May 2023 will be a bit longer as we are on holidays for one week in the middle of the month*

 

HOW DO I CARE FOR MY APPAREL?

Headwear: Hats may be spot cleaned. Patches may be lightly cleaned with damp cloth. Please do not saturate patches in water as it can cause seperation from the hat.

Clothing: All clothing is pre-shrunk. Wash cold. Do not dry on high heat.

 

WHAT METHODS OF PAYMENT DO YOU OFFER?

We offer all major credit cards through your PayPal account. If for any reason you do not already have and cannot make a PayPal account, please call our store 1-306-717-0471 during business hours an we will do our best to accomodate you.

 

WHAT IS YOUR RETURN/EXCHANGE POLICY?

Due to the custom nature of these team products, all sales are final - no returns or exchanges. If there is a quality concern with your item, please give us a call or bring the item in during store hours and we will do our very best to correct the issue.

 

 DO YOU OFFER DISCOUNTS IF I ORDER A CERTAIN AMOUNT?

We do not. All products are marked as is. We firmly believe our prices are very fair, and we appreciate you for understanding!

 

HOW LONG WILL THE ONLINE STORE STAY OPEN FOR? 

The store will remain active for the remainder of the SK Raiders and SK Smoke Slowpitch Season.